Countering Fraud with Big Data Analytics

OFFICIAL GOVERNMENT FIGURES are underestimating the cost of fraud to the NHS by a factor of 20. A former counter-fraud detector Jim Gee claims that fraud is costing the NHS £5bn a year. It is also alleged that hundreds of millions are being wasted every year due to financial errors. How can Big Data and Big Data Analytics be used to help solve the problem? Continue reading “Countering Fraud with Big Data Analytics”

The Big Data Budget

LONDON: The British Chancellor of the Exchequer Rt. Hon. George Osborne MP delivered his annual budget this week. Osborne announced a brace of economic measures and reported economic recovery ahead of forecast. His economic strategy balances austerity and growth in manufacturing and high-tech and introduces exciting new opportunities in Big Data. Continue reading “The Big Data Budget”

Front Office Digitisation Critical to Customer Experience, Satisfaction and Growth

CUSTOMER EXPERIENCE, satisfaction and engagement is storming the CIO Agenda. A study compiled by the IBM Institute for Business Value found that 60% of CIOs are focusing on improving customer relationships and customer experience. With the rise of social media, digital transformation and new business models, is the customer “the CIO’s new boss?” Continue reading “Front Office Digitisation Critical to Customer Experience, Satisfaction and Growth”

Benefits of Cloud Computing: Cost Control, Scalability and Innovation

CLOUD COMPUTING enables businesses to reduce costs, scale efficiently and innovate more easily. Cloud helps businesses manage commodity IT and focus on truly differentiating and value creating aspects of their businesses. The pace of technological change particularly in consumer tech is blistering. This ‘technology arms race’ is forcing businesses to exploit more technology in smarter and more agile ways to create new services and products for their customers. Continue reading “Benefits of Cloud Computing: Cost Control, Scalability and Innovation”

Escaping the Terror of Email Overload

EMAIL OVERLOAD is an urgent business problem. Business email is overused because it is simple, cheap, fast and universal. It is a poor tool for project management, a poor tool for information management and a poor tool for collaboration. It is being grievously overused and abused, and is killing your productivity. Email overload leads to confusion and obscures priorities, urgency and importance. How should you react? Continue reading “Escaping the Terror of Email Overload”

Pattern Based Strategy with PEST and VPEC-T

PATTERN BASED STRATEGY is as full of complexity as it is of promise. The challenge is the efficient and structured determination of:

  1. Area of focus (i.e. what to look for and why)
  2. Content and event sources (i.e. where to look and why)
  3. Mechanics of pattern and signal detection
  4. Reaction to signal and pattern detection
  5. Refinement of hypotheses, patterns, signals (i.e. approach to continuous improvement)

Continue reading “Pattern Based Strategy with PEST and VPEC-T”